The National Transport and Safety Authority (NTSA) has actually asked drivers to inspect its online website for uncollected wise driving licences, automobile logbooks and reflective number plates, cautioning them versus brokers who require cash for the services.
In a notification on Monday, October 12, the authority stated the website was totally free to gain access to and did not need registration, permitting vehicle drivers to validate whether their files were all set before going to collection centres.
Vehicle drivers can utilize their nationwide identity numbers to look for uncollected wise driving licences, while lorry or motorbike registration numbers can be utilized to look for logbooks and reflective number plates.
“Checking the status of your wise driving licence and number plates is complimentary; do not handle brokers,” NTSA stated.
Kenyans lining up inside the National Transport and Safety Authority (NTSA) workplace in Nairobi in 2024.
Picture
NTSA
The website likewise reveals vehicle drivers the particular centres where their files must be gathered, assisting them prevent unneeded journeys to NTSA workplaces.
Users can likewise send problems about hold-ups or issues with clever driving licences, logbooks and number plates through the website, with the authority sending out feedback to the e-mail address offered as soon as a grievance is dealt with.
“Feedback to customers upon resolution of complaints/concerns is sent out through the e-mail address supplied by the customer at the point of submission by means of the website,” the authority included.
The notification comes as NTSA continues to motivate drivers to utilize its main platforms and prevent intermediaries who might exploit them by requiring payment to procedure or fast-track files.
Days previously, on Thursday, October 8, the authority revealed that vehicle drivers might have their driving licences processed and gathered in under 2 minutes under a service focused on enhancing effectiveness and lowering waiting times at its workplaces.
NTSA has actually likewise presented SMS notices for services such as lorry ownership transfers.
This enables candidates to get updates on their phones as their applications development.
“All transfer service notices are sent out directly to your phone by means of SMS,” the authority stated, advising drivers using to move car ownership to track their applications through messages sent out to their signed up telephone number.
Image collage of a driving license and a logbook, and brand-new generation number plates on screen.
Motor Trends/ Standard
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